Relationship Academy, Your Relationship Academy
Last Updated: 19 February 2026
Welcome to Relationship Academy, Your Relationship Academy (“we”, “us”, “our”).
These Terms and Conditions (“Terms”) govern your access to, and use of our website located at www.relationshipacademy.com.au and www.yourrelationshipacademy.com any related services, digital courses, programs, AI tools, subscriptions, or content (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms.
1. Who We Are
Relationship Academy, Your Relationship Academy, business registered at Munro Accounting and Tax c/- Suite 327, Level 2, 7 Clunies Ross Court, Eight Mile Plains, 4113, Queensland, Australia.
We provide online relationship education, digital courses, mentoring tools, and related services.
Client Base:
- Australian clients
- International clients (digital delivery)
2. Acceptance of Terms
By accessing our website or purchasing a course or subscription, you:
- Confirm you are at least 18 years old; or
- If aged 16–17, confirm you have parental or guardian consent.
- Agree to comply with these Terms.
- Agree to our Privacy Policy.
If you do not agree, you must not use our Services.
3. Australian Consumer Law Notice
Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights, or remedies you may have under the Australian Consumer Law (ACL).
Under the ACL, our services come with guarantees that cannot be excluded. If there is a major failure, you are entitled to:
- Cancel your service agreement; and
- Receive a refund for the unused portion, or compensation for reduced value.
If the failure is not major, we will remedy the issue within a reasonable time.
4. Our Services
Relationship Academy, Your Relationship Academy provides:
- Online relationship courses
- Subscription-based membership programs
- AI chat tool
- Workshops and recorded content (not provided at this date may be added)
- Live group coaching sessions (not provided at this date may be added)
- 1:1 private counselling – referral to external professionals – external of site (Third Party with their own legal requirements) Referrals to professionals may be suggested in education materials.
All content is provided for educational and informational purposes only and does not constitute:
- Legal advice
- Psychological advice
- Medical advice
- Financial advice
- Professional counselling
If you require professional assistance, you should consult a qualified professional.
5. AI Chat Feature
We may provide access to an AI-powered educational chat assistant (“AI Chat”).
Important:
- AI responses are generated automatically.
- Responses may not always be accurate, complete, or appropriate.
- AI Chat is not a substitute for professional counselling or therapy.
You are responsible for how you interpret and use AI-generated content.
You retain ownership of content you input. We may use anonymised data to improve our Services.
6. Subscription Plans
We may offer:
6.1 Introductory Trial
- A discounted or limited-access trial period.
- Converts automatically to a paid subscription unless cancelled.
- You must cancel at least 24 hours before renewal to avoid charges.
6.2 Subscription Plans
- Recurring access (e.g., 4 weeks, 12 weeks, or as stated at checkout).
- Automatically renew unless cancelled.
- Renewal pricing is disclosed at purchase.
6.3 Additional Paid Features
Optional one-off digital products or recurring add-ons may be offered.
6.4 Coaching packages (may be added in the future)
Refer to (a) Coaching Services Agreement
We may change pricing with reasonable prior notice. If you do not agree to a price change, you must cancel before the new price applies.
7. Billing and Payment
We accept payments via:
- Credit or debit card
- PayPal
- Other secure third-party providers
By purchasing a subscription, you:
- Authorise us to charge your nominated payment method.
- Authorise automatic renewals unless cancelled.
If payment fails, we may suspend or terminate your access.
8. Cancellation and Refunds
You may cancel your subscription at any time via your account settings.
Cancellation takes effect at the end of the current billing period.
Refunds are provided:
- In accordance with Australian Consumer Law; or
- As stated in our Refund Policy (if applicable).
We do not provide refunds for change of mind unless required by law.
9. Intellectual Property
All content on the website, including:
- Course materials
- Videos
- Text
- Graphics
- Logos
- Branding
- AI systems
is owned by Relationship Academy/Your Relationship Academy or licensed to us.
You are granted a non-exclusive, non-transferable licence for personal, non-commercial use only.
You must not:
- Reproduce
- Redistribute
- Resell
- Reverse engineer
- Copy course materials
without written permission from Relationship Academy/Your Relationship Academy.
10. User Conduct
You agree not to:
- Use the Services for unlawful purposes
- Share login details
- Copy or distribute content
- Upload harmful or offensive content
- Be abusive, cruel or violent towards Relationship Academy/Your Relationship Academy or users on the site
- Attempt to hack or disrupt the platform
We may suspend or terminate accounts that breach these Terms.
11. Third-Party Services
Our Services may contain links to third-party websites or use third-party platforms (e.g., payment processors).
Relationship Academy/Your Relationship Academy are not responsible for third-party services.
12. Language Use and Non-Discrimination Disclaimer
All content, materials, communications, and publications provided by the Company may include pronouns or gender-specific terms such as “he,” “she,” “him,” “her,” “they,” or similar expressions. Such terminology is used solely for grammatical convenience, brevity, or general illustrative purposes.
The Company makes no representations or warranties regarding individual interpretation of such language and expressly disclaims any liability arising from or related to the perceived misuse, misinterpretation, or application of pronouns or gendered terminology.
Nothing contained in our content is intended to offend, disparage, discriminate against, or disrespect any individual or group on the basis of gender identity, gender expression, sex, sexual orientation, or any other protected characteristic. Any such interpretation is unintended.
To the fullest extent permitted by applicable law, the Company shall not be liable for any claims, damages, losses, or causes of action arising out of or related to the use, interpretation, or perception of language contained in its materials.
Further Disclaimers
To the maximum extent permitted by law:
- We do not guarantee specific relationship outcomes.
- Results vary between individuals.
- We are not responsible for decisions made based on our content.
- We do not guarantee uninterrupted access.
Nothing in this section excludes rights under Australian Consumer Law.
13. Limitation of Liability
To the maximum extent permitted by law:
Our liability for any claim arising out of your use of the Services is limited to:
- Re-supplying the Services; or
- The amount you paid for the Services in the previous 12 months.
We are not liable for:
- Indirect loss
- Loss of profits
- Consequential damages
Except where liability cannot be excluded under the ACL.
14. Indemnity
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your misuse of the Services
- Your breach of these Terms
- Your violation of any law
15. Dispute Resolution (Australia)
If a dispute arises:
- You agree to first contact us in writing.
- Both parties will attempt to resolve the dispute in good faith.
- If unresolved, disputes may be referred to mediation in Queensland.
- If mediation fails, the matter may be determined by the courts of Queensland, Australia.
Nothing in this clause limits your rights under Australian Consumer Law.
16. Governing Law
These Terms are governed by the laws of Queensland, Australia.
You submit to the exclusive jurisdiction of the courts of Queensland.
17. Changes to These Terms
We may update these Terms from time to time.
Where changes are significant, we will provide reasonable notice.
Continued use of the Services after changes take effect constitutes acceptance.
18. Contact Us
Relationship Academy and Your Relationship Academy
Email: mel@relationshipacademy.com.au or mel@relationshipacademy.com.au
Website: www.relationshipacademy.com.au or mel@yourrelationshipacademy.com